Communication: Turning Silence Into Success
Karen Keller
What does your body language say about you? Your hand on your hip, shifting your weight from one leg to the other, and the tilt of your head. It’s all important. Non-verbal language is 65% of communication, with tonality being 38% and words coming in last at 7%. Nonverbal communication is anything from body mannerisms, postures, facial expressions, breathing, and physical proximity (or ‘personal space’). It can be consciously or unconsciously sent and received.