Likeability

Most people guess incorrectly about the best way to reach out in empathy to others. Yet identifying with others is one of the chief means we gain likeability, one of the Seven Influence Traits®. Of course we don’t empathize with others merely to increase a score; however, having people understand we are emotionally in their corner does help us lead them.

What Is Empathy?

The action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner - Merriam Webster

Which Road to Empathy?

Research suggests that a process of systematic reasoning outperforms gut instinct for understanding what other people are thinking and feeling. This counters our own self-perception that gut instinct would be the best means to empathize.

Part Seven in our series on the Seven Commitment Traits and coaching leaders.

In our initial articles, we have looked at how to coach several of the Seven Influence Traits. Today, we move to the last of the Seven Influence Traits™ - Likeability.

Likeability is the degree to which others view one’s personhood and presence in a positive light.

In other words, it is how people respond to the statement, "Joe will be at our gathering." If people think, "Great," you are likeable. If they think, "Oh no," or they are indifferent, you aren’t.

Your client’s likeability depends on the ability to create positive attitudes in other people through the delivery of emotional and physical benefits. If they are highly likeable, it typically means they bring people joy, put them at ease, and reap the benefits of friendship.

Through examining how servant leadership is tied to each of the Keller Seven Influence Traits® and strengthening each of these traits, a crucial step will be taken in creating a healthy culture of servant leaders.

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Your initial interactions tell people lots about you. They are instrumental in deciding how you will be received and how much attention they give you. How energetic are you when meeting new people?