“Grant that I may not so much seek to be consoled as to console; to be understood as to understand; to be loved as to love.”
– Saint Francis of Assisi
In his much acclaimed book, The 7 Habits of Highly Effective People, Dr. Stephen Covey states habit #5 as, “Seek First to Understand, Then to Be Understood.” This is key when it comes to influence because your inner behavior must match your outer persona. So unless people believe you understand them, trust is impossible and they’ll be [Read More]
